Coronavirus (Covid-19) FAQs


The COVID-19 pandemic remains a challenging time for everyone. We want to reassure you that we are here to support your business as best we can. You can contact us by telephone on 0131 557 6450 or complete an Online Enquiry and we will get back to you as soon as possible.

Have any questions or concerns? Please find information relevant to you and your business in our COVID-19 FAQs below.

I want to arrange a notary appointment during the coronavirus lockdown. Can I still book one?

Yes, you can still book a notary appointment and we are continuing to offer legalisation services. Notary appointments will take place online in compliance with current coronavirus Law Society of Scotland guidance.

I haven’t heard about my trade mark application. What should I do?

Following the introduction of new lockdown restrictions, the UK Intellectual Property Office’s London office has been closed to all but critical workers with immediate effect until at least 18 February when current restrictions will be reviewed. The London office will not be processing any paperwork.

While it is taking longer than usual to examine trade mark applications, the IPO’s Newport office at Concept House remains open. We will write to you as soon as there is any update about the progress of your applications.

If you are filing your own trade mark application, you must now submit any saved applications by 27 January to avoid losing your work.

As a new business, what financial support is available?

Scottish Enterprise offers various sources of grants and funding for start-ups and small businesses, as well as advice.

I have received an application invoice. I don’t have any money now, so can I pay it next month?

Whether it is Covid related or otherwise, we are definitely seeing an increase in the number of attempted frauds and scams. Please be aware that there are a number of unscrupulous organisations sending fake ‘invoices’ to intellectual property applicants. We strongly advise not to pay any organisation without first checking with us as your official representative.

Make an Enquiry Now

To make a FREE enquiry based on any of the issues raised on this page, call us on 0131 557 6450 or complete an Online Enquiry.

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This article is for general information purposes only and does not constitute legal or professional advice. It should not be used as a substitute for legal advice relating to your particular circumstances. Please note that the law may have changed since the date of this article. 

Updated: 14 January 2021